If you change your mind, you can return your items within 14 days of delivery: you need to register your return request online and post the items within 14 days of delivery.
Returned products must be unworn, unwashed and unaltered.
Incomplete, damaged, used or modified items cannot be accepted.

Returned products must have all the original tags and labels attached and be in their original and integral packaging, including their box or bag.

The return label was included in your order.

If you have lost the return label, please contact our Customer Service Team via the “Contact Us” link available here.

Please remember to provide the number of the order you wish to return.

Orders can be returned for free if you use the same courier that delivered your order.

Alternatively, you are also free to choose another courier of your choice. However, in this case, the return shipping costs must be borne by you and these will not be reimbursed.

Please note that if a different courier is used, this may slow down the return process and the resulting refund.

RETURN FEE (US only)

You'll be charged a single flat fee of 18$ for each return shipment.

To monitor the status of your return, enter the return label's tracking number on the courier's website.

Please note that the refund will be processed within 14 working days from the date your return was received in the warehouse.

Schedule for the return to be collected by following the courier booking methods indicated on your return label:

• DHL
You can call your local DHL center. Alternatively, you can schedule for your package to be collected via their website.

• FEDEX
You can call the FedEx Customer Service Team on. Numero 02.92172660 Italia
U.S. Customer Service1.800.GoFedEx 1.800.463.3339 or https://www.fedex.com/global/choose-location.html?location=home

• OTHER COURIERS
You are free to choose your preferred courier. However, the return shipping costs must be borne by you and these will not be reimbursed. Please note that if you choose to use your own courier, this may slow down the return process and the resulting refund.

CHINA
articles shipped to China which are classified as personal use and the value exceeds single Transaction Cap: RMB 5,000. Annual Individual Cap: RMB 26,000 per buyer, requires a formal custom clearance. You may be charged extra duties or fees.

 Please remember to note down the package's tracking number. This can be found on the label and you can use this to track the status of your return.

If you want to find out which courier sent the package
You can find the courier’s name on the return label that you received.

We will refund you within 14 working days from the date your return was received in our warehouse and we will notify you of this via email. If orders are canceled before they are shipped, the refund will be processed within 3 working days of the cancellation request being received.

If your order has been shipped to a destination within the European Union, all taxes (VAT) will be refunded. Outside the European Union,customs duties and taxes are not refundable. In any case, you may be able to recover the costs by contacting your local customs office directly. As this may not be available in all countries, we recommend that you use a customs broker if you wish to have duties refunded on the returned goods.

The money will be credited via the same method used for payment:

• CREDIT CARD PAYMENTS
• PAYPAL PAYMENTS

Each authorized garment must be returned in perfect condition, with box, dustbag and cover as received from The Attico S.R.L.

If any accessories will be missing, the swap will be charged of 10€ per garment.

The refund will be made to the same credit card that was used to make the purchase; the time required for the refund varies depending on your bank.The refund will be made to the same credit card that was used to make the purchase; the time required for the refund varies depending on your bank. We are only authorised to refund to the credit card used for the original payment.

If the credit card you used for payment has expired or has been blocked, yet you have a new card issued by the same bank, the refund will still arrive on the account of your new credit card, even though the number is different.

If, however, you no longer have an account with that bank, please contact the bank directly to check the details of the outstanding refund. Generally, the bank issues a physical cheque to reimburse you for the full amount. We recommend that you provide the bank with a valid postal address, if required. The refund will be visible in your PayPal account within 48 hours of receiving the refund confirmation email.

Products purchased from our online store cannot be exchanged. If you wish to exchange the purchased item, you can initiate a return and then proceed to place a new order.

Please contact our Customer Service Team by clicking on the “Contact Us” link provided below. Fill out the form’s fields and include photos of the product for a quicker appraisal.